Terms and Conditions
The price agreed for hire is valid for 14 days. The duration of the hire of the vehicle is up to 3 hours. Any additional requirements or the duration of the hire overrunning on your Wedding Day may incur further charges.
To secure the price agreed we ask for a non-refundable deposit of £50 for one vehicle and £100 for both vehicles, which will confirm your reservation.
The balance of payment must be made one calendar month before the date of the hire. Failure to do so may result in the cancellation of the hire.
If you need to cancel your booking, we will need to have your cancellation in writing no later than one calendar month prior to the planned date of the hire. Failure to do so may result in the hirer being asked to pay the full amount outstanding.
We do have a non-refundable deposit policy, however under exceptional circumstances we may refund part of your deposit but this is at our total discretion.
We will supply a partial refund (minus deposit) if your booking has been paid in full and is cancelled with more than 30 days’ notice of your Wedding Day. In this circumstance you must allow 30 working days to receive your refund.
If we receive a cancellation with less than 30 days’ notice and the booking has been paid in full, we will not offer a refund. If your booking has not been paid for and is cancelled within 30 days of your Wedding, we can pursue full payment to cover our costs and business loss.
We reserve the right to charge the hirer a minimum of £100 for any breakages or spillages incurred to the vehicle(s) whilst under hire. In the event of body or paint damage to the vehicle(s) due to negligence by the hirer or hirer’s party, the hirer is liable for all repairs.
We have made every effort to maintain our vehicles to the highest standard thus ensuring that they are as reliable as possible, however please bear in mind that the vehicles are both over 40 years old.
The Old Camper Company is unable to take responsibility for unforeseen conditions or circumstances which may result in a delay, cancellation or change of vehicle. These conditions include but are not limited to adverse weather conditions/mechanical/electrical breakdown or restricted access.
Where a vehicle breaks down before the ceremony every effort will be made for the immediate repair to the vehicle so that the journey can continue, or where possible the hirer will be transferred to another vehicle (not necessarily a VW Campervan) so that the journey can continue. The Old Camper Company will cover any reasonable additional costs incurred. If onward transportation is not possible to arrange, a full refund will be given.
If a vehicle breaks down after the ceremony no refund will be given although we will do everything we can to make sure the bride and groom find transportation to their reception, covering any costs incurred for the hire of another vehicle. We cannot be held responsible for traffic congestions which may lead to late or missed connections en route to your destination. Although our vehicles are from the 1960S and 70s, we do use a ‘sat nav’ and we’ll therefore always do everything we can to find alternative routes where possible. No refund will be given for missed or late connections.
There is a strict NO SMOKING policy in and around the vehicle(s) at all times.
Maximum number of passengers in ‘Hector’ is 5. The maximum number of passengers in ‘Barney’ is 6. These are maximums and dependent upon size of passengers and size of the bride and bridesmaid dresses.
We will not accept responsibility for any loss or damage to personal property or luggage whilst using our vehicles.
Due to the age of the VW campers rear seatbelts are not required, although there are seatbelts in the front passenger seat.
Due to the age of our vehicles, ‘Hector’ and ‘Barney’ are registered as classic cars and are exempt from the current seatbelt laws. This means any passengers travelling in our vehicles travel at their own risk.
We require any child over the age of 3 and under the age of 18 years to have received full parental/legal guardian consent prior to travel in our vehicles. Children will also be required to be accompanied by a responsible adult whilst travelling our vehicle.
PLEASE NOTE: IT IS ILLEGAL FOR CHILDREN UNDER THE AGE OF 3 TO TRAVEL WITHOUT A SEATBELT.
We cannot be held responsible for any injuries caused through any accidents, be it our fault or a third party incident.
We sometimes like to take photographs on the Wedding day of the vehicles, bridal party and guests. We may use these on our Facebook page/Instagram/website and for our marketing material. If you prefer us not to, that’s fine, just advise us when you confirm your booking.
The Old Camper Company has full vehicle insurance and public liability insurance for your peace of mind.
We aim to offer a unique vintage VW wedding hire and in order to do this we continually attend to our vehicles’ needs, both mechanically and aesthetically. This does mean that we make changes to the vehicle from time to time which may include refurbishing seats or replacing curtains and flooring. We will always make changes as sympathetically as we can to enhance or maintain their vintage wedding appearance.